Refund Policy
Due to the nature of our products, we are unable to accept returns on opened or used items for hygiene and safety reasons.
- Unopened and unused items may be eligible for return within 14 days of delivery
- Items must be in their original condition and packaging
- Customers are responsible for return shipping costs unless the item is faulty
Refunds will be processed once the returned item has been received and inspected.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Include:
- Your order number
- Clear photos of the item
We will resolve the issue as quickly as possible by offering a replacement or refund where appropriate.